Background on Progressive Medical
Founded in 1986, Progressive Medical, Inc. has grown to be a market leader in medical device distribution across the United States. Their portfolio consists of carefully selected specialty medical device supplies, and they are dedicated to providing a seamless experience for their customers through exceptional service, clinical support, and cost-effective solutions. Progressive’s objective is stable, sustainable growth in the competitive medical device distribution sector.
Why Progressive Transitioned to CloudSuite Distribution (CSD)
Progressive Medical’s decision to upgrade from their on-premise SX.e enterprise software (GUI v6.1.081) to Infor CloudSuite Distribution (CSD) was driven by several strategic objectives:
· Staying current on software enhancements and ensuring ongoing support for their platform.
· Expanding functional capabilities, such as improving sales tax management and introducing advanced reporting for sales analytics, invoice emailing, and integrated shipping systems.
Partner Selection – Why NSA?
Progressive Medical selected NSA due to a strong reputation for excellence in CSD implementations, supported by compelling referrals and deep industry experience. NSA’s consultants, known for their professional approach and expertise, provided Progressive with confidence that their CSD migration would be executed efficiently and smoothly.
NSA’s CSD Migration Process and Team
The migration to CSD at Progressive Medical was both straightforward and well-managed. NSA’s team demonstrated their expertise from the outset, beginning with the Business Optimization Review (BOR) and continuing through to the go-live date and beyond. The project team developed a strong working relationship with Progressive Medical, customizing NSA’s proven project approach to meet specific business needs.
The NSA team was described as “truly amazing,” combining a high level of technical knowledge with a collaborative, enjoyable working style. Their structured, adaptive project management ensured that Progressive’s requirements were met at every stage of the process.
Benefits of the CSD Migration
Progressive Medical’s migration to CSD yielded several important benefits:
· User-friendly system: The modern interface of CSD was well-received, facilitating quick user adaptation.
· Improved systems and processes: The upgrade led to overall process improvements across the company.
· Efficient data management: NSA’s approach allowed for the combination of Datalake data with non-CSD sales data through WPCRM and Phocas, significantly reducing manual end-of-day sales reporting.
Endorsement of Excellence
Progressive Medical highly recommends NSA for any company planning a CSD migration. The process is well-established, structured, and adaptable, ensuring a smooth transition. Progressive now benefits from an ongoing relationship with NSA consultants, who apply their knowledge and continuous learning to support the business as new challenges arise.
Cloud as a Catalyst for Advancement
The shift to a cloud-based system has empowered Progressive Medical to remain at the forefront of technological advancements. With the help of NSA, the company is well-positioned to leverage continuous improvements offered by Infor’s platform.
The Significance of CSD in the Modern Business Era
For Infor clients, CSD is more than just a software system—it is a strategic tool that enables businesses to remain flexible, meet stakeholder needs, and refine their processes in an era where technological agility is critical.
As NSA celebrates this milestone with Progressive Medical, its success story stands as a testament to the transformative power of embracing change, leveraging the right tools, and partnering with the right experts in cloud-based enterprise resource planning.