Team Expansion for Superior Customer Service & Support
FOR IMMEDIATE RELEASE
Hicksville, NY, August 18, 2022 – NSA Computer Exchange Corp (NSA) is pleased to announce Susan Bell has joined the Company as Professional Services Resource Manager. She brings 24 years of distribution industry experience to NSA after working for ERP Solutions Partner, Infor, as Sr Director Support Operations. Infor is a global leader in business cloud software products for companies in industry specific markets.
Her time at Infor centered on customer support and escalation management where she worked closely with Infor customers using many different solutions, including both SaaS and On-Premise environments, and has a deep understanding of the inner workings of Infor and its processes. While there, she also routinely partnered with NSA team members to provide expert solutions to mutual customers.
Bell shares, “I look forward to this new endeavor. Leaning on my extensive work experience I will be an asset in understanding & navigating concerns, identifying resolutions, and prescribing solutions to address needs.”
In her new role, Bell will be responsible for scheduling and organizing resources for customer projects, Managing Support and the ConnectWise ticket system.
President & COO Patrick VanPutte says, “We’re thrilled to welcome Susan to our team, and we’re certain her years of exceptional customer service experience will further enhance NSA’s goal of providing superior customer service and support with each interaction.”
About NSA Computer Exchange Corp (NSA) – Since 1984, NSA Computer Exchange Corp (NSA) has been helping successful wholesale distribution businesses grow and prosper by leveraging and implementing world-class software and processes. Our mantra is simple and clear – the right product, the right process, and the right people to ensure a successful project and a long-term relationship.
Having over 3 decades of working knowledge in inventory and warehouse management, accounting and financing, software development, eCommerce, business intelligence, networking, communications, and sales and project management, our processes have become refined beyond reproach.
Contact Patrick VanPutte at the information below for more information about this press release.
President & COO