What if ordering from your business were as simple as sending a text, an email, or starting a conversation on your website?
FieldRep by Expertek brings AI-powered, conversational ordering to Infor CloudSuite Distribution (CSD) — giving customers a fast, convenient way to find products, check pricing and inventory, access account information, and place orders through text, email or your website.
No portals. No passwords. No waiting on hold. Whether customers are on a jobsite, in their truck, at the office, or between calls, FieldRep gives them 24/7 access to the information and ordering capabilities they need.
With FieldRep by Expertek, customers can:
• Find the right products faster and see what’s currently available.
• Access real-time pricing and inventory directly from CSD.
• Place orders conversationally using text, email, or your website — and everyday language, including abbreviations and typos.
• Communicate in multiple languages for a more convenient, accessible experience.
• Access account information including invoices, statements, balances, and payment history.
• Connect with your team when needed by requesting additional assistance from customer service.
Learn more about how to make it easier for your customers to do business with you — with FieldRep by Expertek.


