The distribution industry is entering 2025 with a wave of transformation fueled by technological advancements, customer expectations, and global challenges. Staying competitive requires agility, innovation, and the right tools to adapt to change. At NSA Professional Services, we partner with distributors to implement and maintain Infor CloudSuite Distribution (CSD), a powerful ERP solution designed to help businesses automate processes, improve efficiency, and drive profitability. We explore the top trends shaping the distribution industry in 2025 and how NSA supports distributors in navigating this evolving landscape.
1. Digital Transformation is Non-Negotiable
The shift to digital-first operations continues to accelerate. Distributors must adopt robust digital solutions to streamline workflows, improve customer experiences, and compete effectively. This includes everything from automated processes to advanced e-commerce platforms.
How NSA Helps:
With Infor CSD, we help distributors integrate digital initiatives into a modern, cloud-based ERP system, enabling end-to-end visibility, streamlined operations, and seamless e-commerce capabilities that meet modern customer expectations.
2. Focus on Supply Chain Resilience
Global supply chain disruptions have highlighted the importance of flexibility and visibility. In 2025, distributors emphasize diversification, nearshoring, and predictive supply chain analytics to mitigate risks and maintain consistent product availability.
How NSA Helps:
Distributors realize real-time supply chain monitoring and analytics with Infor CSD, giving distributors the insights they need to proactively manage risks, optimize inventory, and maintain a competitive edge.
3. Workforce Challenges Require Innovation
Labor shortages and shifting workforce expectations continue to challenge distributors. Retaining talent, streamlining workflows, and enhancing productivity are top priorities.
How NSA Helps:
Infor CSD automates repetitive tasks, freeing up employees to focus on high-value activities. Additionally, its intuitive interface reduces the learning curve, empowering teams to work smarter, not harder.
4. Data-Driven Decision Making
In 2025, leveraging data effectively will separate leaders from laggards in the distribution industry. Predictive analytics, AI, and business intelligence tools are essential for making informed decisions and identifying growth opportunities.
How NSA Helps:
Infor CSD’s advanced analytics capabilities allow distributors to analyze data in real-time. This provides actionable insights to optimize operations, forecast demand, and improve profitability.
5. Sustainability is a Key Differentiator
Sustainability is no longer just a buzzword—it’s a business imperative. Customers and regulators expect distributors to adopt eco-friendly practices, from reducing waste to offering sustainable product lines.
How NSA Helps:
Green initiatives are supported through optimized inventory management, minimized excess stock, and tracked key sustainability metrics to meet compliance and customer demands. Experience sustainability with Infor CSD’s streamlined operations and more.
6. Customer-Centric Strategies Drive Growth
Customer expectations for faster delivery, personalized service, and easy online ordering shape the distribution landscape this year. Distributors must prioritize customer-centric strategies to build loyalty and drive growth.
How NSA Helps:
Infor CSD’s customer relationship management (CRM) tools empower distributors to deliver exceptional service by offering personalized experiences, real-time updates, and proactive communication throughout the customer journey.
7. Automation Fuels Efficiency
Automation remains critical to reducing costs and improving operational efficiency. From warehouse management to order processing, distributors are adopting advanced technologies to streamline their workflows.
How NSA Helps:
With Infor CSD, distributors can automate key processes, including order entry, inventory management, and financial reporting, saving time and reducing errors while boosting overall productivity.
Partnering with NSA for Success in 2025
The distribution industry is evolving rapidly, but with the right tools and expertise, you can turn challenges into opportunities! Our expert consultants specialize in helping distributors implement and maintain Infor CloudSuite Distribution, a comprehensive ERP solution designed to automate processes, improve efficiency, and drive profitability. In addition, NSA offers an array of solutions to enhance Infor’s CloudSuite distribution ERP platform.
Whether you’re looking to boost supply chain visibility, adopt sustainable practices, or create a data-driven strategy, NSA is here to help you achieve your goals. Let us show you how NSA and Infor CloudSuite Distribution can transform your business for success in 2025 and beyond.