Infor CloudSuite Distribution: Customer Impact Report

Distributors today are navigating constant disruption, rising customer expectations, compressed delivery timelines, volatile supply chains, and increasing pressure to protect margins while finding new revenue streams.

Operational agility is no longer a competitive advantage, it is a requirement. The distributors winning today are those that can adapt quickly, gain real-time visibility, and execute with precision. Choosing the right technology partner is critical to making that shift.

This report highlights the measurable impact of partnering with Infor and NSA. Infor collaborated with UserEvidence to survey 149 users across 98 customers, capturing real-world results and business outcomes.

Turning Challenges into Opportunity

Why distributors chose Infor and NSA:

67% needed a solution to support growth

60% required better visibility and access to data

51% needed to improve productivity and eliminate inefficient processes

27% sought greater supply chain resilience and agility

26% needed to improve delivery performance

24% were driven by broader modernization initiatives

Selecting the right ERP is not just a system upgrade, it is a strategic decision that transforms how your business operates, competes, and grows.

Proven Business Impact

Key Results:

73% improved delivery performance and fulfillment

78% improved supply chain resilience and agility

100% achieved measurable business improvements within months

Driving Growth & Scalability

74% reported an increased ability to support new revenue streams

Improving Operational Efficiency

71% exceeded expectations in automating non-value-added tasks

82% improved data quality and enterprise-wide visibility

3.5 systems consolidated on average

Accelerating Time to Value

Measurable improvements achieved in an average of 6 months

About Infor

Infor is a global leader in industry-specific cloud software, supporting more than 67,000 organizations worldwide with modern, scalable ERP solutions designed for distribution and manufacturing.

About NSA

NSA is a leading Infor partner dedicated exclusively to wholesale distribution across North America. With more than 300 customers and decades of industry expertise, NSA combines deep operational knowledge with proven technology strategies to deliver measurable business outcomes, improving productivity, profitability, and visibility.

If you are exploring how these results could translate to your business, reach out to NSA at solutions@nsacom.com to start the conversation.

 

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