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2024 Customer Experience Trends

Personalizing the customer experience (CX) is fundamental in today’s business landscape. Recognizing and catering to the individual preferences and expectations of customers can significantly enhance

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Pathway to Success Professional Services Series #9

Join us for our next Professional Services Webinar on May 16, 2019, at 2:00 pm EST! Session #9 “Business Operations Review” we’ll be discussing how you can fully leverage your SX functionality and optimize your system setup and configuration.

In this webinar we will cover:

For new implementations, the purpose of a Business Operations Review is used to better understand your business processes so we can assist you with:

  • System setup and configuration
  • Workflow recommendations
  • Automation of manual processes
  • Maximizing the return on your software investment
  • Meeting strategic goals
  • Develop a training plan for your implementation
  • Identify any gaps or potential risks to the project, the earlier we know, the better we can put in place a mitigation plan.
  • Develop an implementation plan

For existing SX users, this process will result in the following gains:

  • Ensure you are fully leveraging feature functionality in your current release
  • Potentially reduce any customization through process change or increased use of your software
  • Review that your system setup and configuration has been optimized to meet your business needs

Register now to secure your spot!

Thursday May 16th 2 –3pm EST

REGISTER HERE

 

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