Overall Satisfaction:

Would you recommend our CSD implementation services to others? If so, why?

Absolutely-NSA helped keep us focused on what was important and to stay on track. They were able to provide the necessary education we needed for a successful migration. We will continue to partner with NSA to provide the education we need to move forward with new features available to us now.

Key Benefits:

What is the single biggest
advantage you’ve gained from
the new CSD system?

Being current with CSD enhancements and patches.

Specific Highlight:

Could you share a brief success
story or anecdote related to the
CSD implementation?

One of our bigger challenges was recreating all of our forms in IDM. Our first positive feedback was from one of our customers. They said they loved our new invoices and what a brilliant idea to include the signature for proof of delivery with their emailed invoice.

Conclusion:

Why is CSD so important
to your company?

Things are changing so fast these days. Moving to the CSD environment will help us implement new business processes much quicker than we have been able to before. We will be current with enhancements and not have to worry so much about managing the ERP infrastructure. We will be able to direct our focus more on business.

Mary Loucks
Senior Information Systems Manager
The Bolt Supply House Ltd