Solving the Complex Challenge of Returns and Warranties, Together
FOR IMMEDIATE RELEASE
Hicksville, NY and Chicago, IL – September 30, 2024 – NSA Computer Exchange Corp (NSA), an INFOR Alliance Partner and a renowned provider of cutting-edge technology and service is thrilled to announce a strategic partnership with Continuum, the first reverse logistics network for wholesale distribution.
This collaboration enhances NSA’s comprehensive ERP solution capabilities by integrating Continuum’s reverse logistics platform into existing systems, ensuring a seamless and efficient workflow for handling customer returns, warranties, and repairs.
“NSA was Continuum’s first call when looking to build a strong and tightly integrated returns and warranty solution for CloudSuite™”, said Alex Witcpalek, Founder and CEO of Continuum. “NSA has a reputation for delivering enterprise-grade solutions in even the most complex environments. Having a partner like this to solve the complex challenge of returns and warranties is priceless.”
By combining Continuum’s Returns Management Software with NSA’s sophisticated CloudSuite™ services, distributors can expect significant improvements in operational efficiency, customer satisfaction, and overall business performance.
“We are excited to partner with Continuum to expand our solutions to distributors. This collaboration perfectly aligns with NSA’s mission to equip distributors with the tools necessary to streamline operations and deliver exceptional service to their customers,” said Patrick Van Putte, NSA’s President and COO.
Key Benefits of the Partnership:
- Returns Capabilities: Integrating NSA’s Cloud Suite technology with Continuum’s all-in-one returns management platform will equip distributors with more robust and intelligent tools to manage their post-sale operations.
- Improved Efficiency: Distributors will benefit from streamlined processes, reducing the time and effort required for day-to-day tasks, leading to a reduction in labor costs and increased productivity.
- Increased Customer Satisfaction: With an automated returns experience, distributors can offer a higher level of service, meeting and exceeding customer expectations.
NSA and Continuum are committed to ongoing collaboration to further refine and expand the capabilities of their combined solutions. This partnership marks the beginning of a new era in distribution services when technology and innovation drive distributor success.
About NSA Computer Exchange Corp (NSA)
Since 1984, NSA Computer Exchange Corp (NSA) has been helping successful wholesale distribution businesses grow and prosper by leveraging and implementing world-class software and processes. Our mantra is simple and clear – the right product, the right process, and the right people to ensure a successful project and a long-term relationship. Having over three decades of working knowledge in inventory and warehouse management, accounting and financing, software development, eCommerce, business intelligence, networking, communications, and sales and project management, our processes have become refined beyond reproach.
About Continuum
Continuum empowers B2B Distribution and Manufacturing organizations to deliver exceptional customer experiences while eliminating the manual labor typically associated with returns, warranties, and repairs. Continuum is passionate about simplifying, digitizing, and innovating reverse logistics for every link in the supply chain.
Contact Patrick VanPutte at the information below for more information about this press release or schedule a discovery call here.
CONTACT:
Patrick VanPutte
President & COO
mailto:patrick.vanputte@nsacom.com
516.240.6020
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